Shipping policy

Unicorn Brand ships packages strictly through UPS and USPS according to our customers' shipping method requests. Unicorn Brand is not responsible for any order that is stolen, lost in transit, not delivered or seized. Although Unicorn Brand ships throughout the U.S., we encourage all of our customers to do their own research into their individual state's and county's laws.

We need 2 full business days to process any order received, Monday through Friday. Average delivery time is 3 to 5 business days. We ask that you allow a minimum of 5 business days before contacting us with any questions. If your package does not arrive within one week please contact our customer service department.

Please note that during COVID 19, carriers are NOT guaranteeing shipping times, thus expedited shipping times are not guaranteed and will not be refunded if a package is late. We strive to ship orders as quickly as possible and we are unable to guarantee that any order will be able to be changed or cancelled once the order has been placed. All shipping errors on orders must be called in within 48 hours of delivery. If you do not report errors within the 48 hours we will not be responsible for shipping errors. Customers must have their invoice available for verification when contacting customer service regarding errors in their orders.